Effective Date: 31st July 2024
Compex Systems (“we,” “us,” or “our”) respects the privacy of our customers (“you” or “your”) and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect:
We collect the information you provide to us when you:
- Browse our website
- Create an account
- Place an order
- Sign up for our newsletter
- Contact us
The information we collect may include:
- Name
- Contact information (email address, phone number)
- Shipping and billing address
- Payment information (credit card details are not stored by us)
- Order history
- Browsing activity on our website
How We Use Your Information:
We use the information we collect to:
- Process your orders
- Send you order confirmations and shipping updates
- Respond to your inquiries and provide customer service
- Send you promotional emails and newsletters (with your consent)
- Improve our website and your shopping experience
Sharing Your Information:
We will not share your personal information with third parties except in the following cases:
- With service providers who help us operate our business, such as payment processors and shipping companies. These service providers are only authorized to use your information to perform the specific services they are hired to provide.
- To comply with legal requirements or respond to a court order.
- In the event of a business transfer, such as a merger or acquisition.
Your Choices:
You can control how your information is used by:
- Unsubscribing from our marketing emails by clicking the “unsubscribe” link at the bottom of any email.
- Updating your account information on our website.
- Contact us to request that we delete your personal information.
Data Security:
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
Children’s Privacy:
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on this page and encourage you to review this Privacy Policy periodically.
Contact Us:
If you have any questions about this Privacy Policy, please contact us by using the “Contact Us” form or write to us at marketing@compex.com.sg.
